Friends:
Please visit and read/witness the following:
http://www.thechaistory.blogspot.com/
I have written Four Paws and requested they immediately remove and destroy any and all Pimple Balls (with bell)
before any other animals have to suffer the same unneccessary fate as Chai.
Love,
Sara
HERE IS THE RESPONSE I RECEIVED just now (one hour later) from the company. I hope they will assist Chai in his healing and help the dog owner with expenses….
Thank you for your recent note expressing concern over the Four Paws® Pimple Ball with Bell. We were equally alarmed to learn that a dog may have injured himself while playing with this toy.
Dogs have been enjoying the Pimple Ball with Bell for more than a decade with over 500,000 units sold. In all the years this product has been on the market, this is the first injury of this nature that we are aware of. Unfortunately, accidents sometimes happen. That’s why we recommend that dogs always be supervised when they are playing with any toy. We take great care in developing safe products for pets and their owners.
At this point we have identified the problem and are not shipping any more Pimple Balls. We have contacted customers that carry this product and have asked them to immediately return their inventory.
Thank you for your concern and feedback. Please know that we are in direct communication with the pet owner whose dog was injured. At Four Paws, happy pets and satisfied pet owners are our number one priority. Rest assured we will continue to work hard to deliver on our priority.
Sincerely,
Allen Simon
President, CEO
Four Paws Products
Sent by Haley Birk on behalf of Allen Simon